Your #1 Choice for Local & National Multihousing Evaluations.
Our National Company offers professional secret shopping in Management Companies, Apartment Owners, Restaurants, Fast Food Chains, Grocery Stores, Airlines, Auto Dealerships, Hotels & Ski Resorts, and more. Whatever your business we can shop it for you! We are an exceptional company who is proud of our client satisfaction. We are also a committed member of the AMA (Arizona Multihousing Association).
Apartment Shops - Professionally trained shoppers are sent out portraying as though they are a typical prospective resident. The shopper evaluation contains information on:
- Contact leasing office
- Greeting
- Attitude of the agent
- Qualifying
- Determining needs/preferences
- Emphasizing benefits
- Emphasizing amenities
- Apartment features
- Economic value (Specials)
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- Customer Service
- Knowledge
- Creative "desire"
- Listening Skills
- Professionalism
- Offering the "visit"
- Offering directions
- Property appearance
- Closing the sale!!
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Contact us today to learn how we can be of service to your business. |
Our Goal: We know that employees can Make or Break your business. Most times you are only given one chance to obtain a prospective resident/customer. This becomes our priority to our clients to enable you to achieve the highest level of customer service from your employees. |
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